Welcome to https://minicosy.com ("the Site"), operated by Minicosy ("we", "us", or "our"). These Terms of Service govern your use of our website and the purchase of products through our store. By accessing the Site or placing an order, you agree to be bound by the terms outlined below.
Please read these Terms carefully before using our services.
1. General Information
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Business Name: Minicosy
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Business Address: 18 Lowick Ct, Northampton, NN3 7TZ, United Kingdom
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Email: support@minicosy.com
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Phone: +44 7400415520
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Business Hours: Monday to Friday, 9:00 AM to 6:00 PM
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Website Hosting Provider: Shopify Inc.
2. Eligibility
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian. You must also agree to comply with all applicable UK laws and regulations.
3. Products and Availability
We specialise in children’s toys and soft play products including:
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Kitchen Toys
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Bath Toys
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Foam Soft Play Equipment
All products are displayed subject to availability. While we aim to keep our stock levels updated, we do not guarantee availability at all times. We reserve the right to discontinue or modify products at any time without prior notice.
4. Order Processing & Delivery
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Orders are processed within 1–2 business days.
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Orders placed before 2:00 PM (UK time) on business days are prioritised for same-day processing.
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Delivery is available only within the United Kingdom, with an estimated timeframe of 3–7 business days after dispatch.
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Shipping is free for all UK orders.
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You will receive an order confirmation and shipping notification by email.
5. Pricing & Payment
All prices are listed in Pound Sterling (GBP) and include applicable UK VAT. We reserve the right to update pricing at any time without prior notice.
We accept the following secure payment methods via Stripe:
Visa, MasterCard, American Express, JCB, Discover, Apple Pay, and Google Pay
All payments must be authorised at the time of purchase. Orders will not be processed until payment has been confirmed.
6. Returns & Refunds
You may return any item within 30 days of receipt. Returns are free of charge and refunds are processed within 7 business days of receipt of returned items.
For full details, please refer to our Return & Refund Policy.
7. User Conduct
You agree not to:
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Use the Site for unlawful purposes
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Interfere with the security or integrity of the Site
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Violate intellectual property rights related to our content or products
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Provide false or misleading information during checkout
We reserve the right to refuse service to any individual or entity at our discretion.
8. Intellectual Property
All content on the Site—including text, images, product descriptions, branding, and design—is the property of Minicosy or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or exploit any content without written permission.
9. Limitation of Liability
To the fullest extent permitted by UK law, Minicosy shall not be liable for any indirect, incidental, or consequential damages resulting from the use of the website or purchase of products. Our liability is limited to the value of the products purchased.
10. Force Majeure
We are not responsible for any delay or failure to perform our obligations under these Terms due to events outside our reasonable control, including but not limited to natural disasters, strikes, pandemics, governmental restrictions, or failure of suppliers or delivery carriers.
11. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.
12. Contact
If you have any questions about these Terms, please contact us at:
Email: support@minicosy.com
Phone: +44 7400415520
