Minicosy ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://minicosy.com.
This policy is in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable privacy laws in the United Kingdom.
1. Information We Collect
When you visit the Site, we collect certain information about your device and interaction with the website. Additionally, when you place an order or attempt to do so, we collect information necessary to fulfill that order.
a) Personal Information You Provide
When you make a purchase or contact us, we may collect the following:
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Full name
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Billing and shipping address
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Email address
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Phone number
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Payment details (processed securely through third-party gateways)
We do not store full payment card details.
b) Automatically Collected Information
We automatically collect certain information using cookies or similar technologies:
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IP address
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Device type and browser
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Pages visited and referring URLs
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Time zone and language settings
2. How We Use Your Information
We use your personal data for the following purposes:
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To process and fulfill your orders, including shipping and invoicing
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To respond to your customer support requests
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To provide order confirmations, shipping updates, and transactional communications
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To improve our website and product offerings
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To comply with legal obligations
We do not use your data for profiling or automated decision-making.
3. Sharing of Personal Information
We only share your information with third parties as necessary to operate our business:
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Shopify (website hosting and e-commerce platform)
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Payment processors (for secure payment handling)
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Logistics and delivery partners (for shipping your order)
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Legal authorities (if required to comply with applicable law or court orders)
All service providers are required to handle your data securely and in accordance with data protection laws.
4. Legal Basis for Processing
We process your personal data on the following legal bases:
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Contractual necessity: To fulfill our contract with you when you make a purchase
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Legitimate interest: To operate and improve our business
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Consent: When you opt in to receive newsletters or marketing communications
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Legal obligation: When required by law
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (such as for tax and accounting purposes).
6. Your Rights
As a UK resident, you have the following rights:
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Right to access the personal data we hold about you
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Right to rectification of inaccurate or incomplete data
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Right to erasure ("right to be forgotten")
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Right to restrict or object to processing
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Right to data portability
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Right to withdraw consent (if processing is based on consent)
To exercise your rights, please contact us at: support@minicosy.com
7. Cookies
Our website uses cookies to enhance user experience and analyse website traffic. By continuing to browse the site, you consent to the use of cookies unless you disable them in your browser settings.
You can find more details in our [Cookie Policy] (if separate).
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data. Our store is hosted on Shopify, which uses secure server technology and encryption protocols to safeguard your information.
9. International Transfers
All personal data is processed within the United Kingdom or within countries deemed to have adequate data protection laws. If we transfer data outside of the UK, we ensure appropriate safeguards are in place.
10. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Minicosy
18 Lowick Ct
Northampton
NN3 7TZ
United Kingdom
Email: support@minicosy.com
Phone: +44 7400415520
Business Hours: Monday to Friday, 9 AM – 6 PM
