At Minicosy, we are committed to providing a reliable and timely delivery experience for all orders placed on our website: https://minicosy.com. This Shipping Policy outlines the conditions and timelines under which we dispatch and deliver our products to customers within the United Kingdom.
Shipping Area
We currently offer shipping exclusively within the United Kingdom. Orders placed from outside the UK cannot be processed or delivered.
Order Processing Time
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All orders are processed within 1 to 2 business days (Monday to Friday, excluding public holidays).
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Orders confirmed before 2:00 PM (UK time) on business days are eligible for same-day processing.
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Orders placed after the cut-off time or during weekends/public holidays will be processed on the next working day.
Delivery Timeframe
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Once dispatched, delivery is expected within 3 to 7 business days depending on the destination and the delivery provider’s schedule.
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Please note that delivery times may vary due to external factors such as weather conditions, postal delays, or peak seasonal demand.
Shipping Costs
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All orders benefit from free standard delivery within the United Kingdom.
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No minimum purchase amount is required to qualify for free shipping.
Order Tracking
Once your order has been dispatched, a confirmation email containing tracking information will be sent to the email address provided at checkout. You may use this information to monitor the status and progress of your delivery.
Failed Deliveries
In the event that a delivery cannot be completed due to incorrect address details or repeated failed delivery attempts, the parcel may be returned to us. If this occurs, we will contact you to arrange re-delivery. Additional delivery charges may apply in such cases.
Questions or Concerns
If you have any questions regarding your shipment or need assistance with a delivery issue, you can reach our customer support team:
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Email: support@minicosy.com
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Phone: +44 7400415520
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Support Hours: Monday to Friday, 9:00 AM – 6:00 PM (UK time)
